MetaMask account hacked? Here’s what to do
Move fast and in the right order: reclaim the account through MetaMask’s official flow, kick the attacker out of every session, then close the door they came through — usually a password that leaked in a breach and was reused.
If your MetaMask account was hacked: start recovery at the official page (support.metamask.io), change the password to a unique one, sign out all other sessions, and re-check the recovery email and phone on the account. Then find out how the attacker got in — check whether your password appears in known breach data — and turn on two-factor authentication so it can’t happen again.
Recover your MetaMask account, step by step
These steps follow MetaMask’s official process. Official links only: account recovery.
If funds remain, create a NEW wallet with a NEW Secret Recovery Phrase on a clean device and transfer assets to it immediately.
Revoke token approvals granted from the compromised wallet using a reputable approval-revocation tool.
Scan the computer for malware before typing anything sensitive - stealers grab the vault and clipboard.
Never re-use the compromised phrase; document transaction hashes and report at reportfraud.ftc.gov and ic3.gov.
What trips people up with MetaMask
- MetaMask is self-custody: there is no account to recover and no support agent who can reverse a transaction. If someone has your Secret Recovery Phrase, the wallet is permanently theirs - move everything left to a brand-new wallet NOW.
- Draining often happens via a malicious token approval you signed weeks ago, not the seed phrase - revoke old approvals (revoke.cash or the built-in tools) even if you never leaked the phrase.
- Anyone offering to 'recover' stolen crypto for a fee - including 'MetaMask support' in DMs - is running the second scam. MetaMask never DMs first.
Still logged in? Lock the account down now
If you can still get in, you're racing the attacker. In this order: change the password to a long, unique one; sign out all other sessions/devices (the setting exists in MetaMask's security settings); confirm the recovery email and phone number are yours (attackers quietly add their own so they can "recover" the account later); remove unfamiliar linked apps or API access; and turn on two-factor authentication. Only then deal with anything the attacker posted, sent or bought.
Got a "new login" alert from MetaMask?
Treat it as real but verify it the safe way: never tap the link in the message itself (fake login alerts are a top phishing template for MetaMask). Open the app or type the address yourself, check the active-sessions list in security settings, and if you see a device or location you don't recognize, sign it out and change your password immediately. If the alert was genuine, that password is burned — assume it's circulating and change it everywhere else you reused it.
The attacker spent, moved or stole money
Report the unauthorized transactions to MetaMask through the official flow the moment you're back in (or even before — fraud reports don't require account access). U.S. consumer protections for electronic transfers generally limit your liability the faster you report, so speed matters more than completeness. Also call the bank or card issuer behind the funding source — they can dispute, reverse or block further charges — and file at reportfraud.ftc.gov so the pattern is on record.
Why this happened — and how to make sure it can’t again
About a third of account takeovers are credential stuffing: a password you used on MetaMask (or the email behind it) leaked in some other company’s breach, and attackers replayed it here automatically. The FBI’s IC3 logged over 5,100 account-takeover complaints with $262M in losses in 2025 alone (IC3). Even when MetaMask itself was never breached, your reused password from another site opens it.
So after recovery, check what’s already out there: our free scanner shows which known breaches and dark-web dumps include your email — and whether passwords were exposed with it.
Check my exposure — free →After you recover: three doors to close
- Unique password + 2FA. A password manager plus app-based two-factor stops both stuffing and phishing replays.
- Reset everywhere you reused that password — email first (it’s the master key), then bank, then the rest.
- Shrink your public footprint. Attackers research targets on data-broker sites (your address, phone, relatives — enough to social-engineer support lines). Our free opt-out guide covers 190 of them, step by step.
Hacked MetaMask account, answered
How did my MetaMask account get hacked?
The most common cause isn't a hack of MetaMask itself — it's credential stuffing: a password you used on MetaMask leaked from some other site's breach, and attackers tried it here automatically. Roughly a third of account takeovers happen this way, with phishing (fake MetaMask login pages and alerts) close behind. That's why the first fix is a unique password, not just a new one.
Can I get my MetaMask account back?
Usually yes. Use the official recovery flow (https://support.metamask.io) — it can verify you even when the attacker changed the email and password. Be patient and respond quickly to follow-ups so the case stays open.
Should I just make a new MetaMask account instead?
Not until you've tried recovery. The old account keeps your history and contacts — and while the attacker controls it, it will be used to scam people who trust you. Recover it, or at minimum report it as compromised so MetaMask can lock it, before you start over.
Will I get money back that was stolen through my MetaMask account?
Often, if you move fast. Report the unauthorized activity to MetaMask and to the bank or card behind it — U.S. protections for unauthorized electronic transfers generally limit your losses the sooner you report. Peer-to-peer payments you were tricked into sending yourself are much harder to recover than transactions the attacker made — another reason to report the takeover itself, with evidence.
How do I stop my MetaMask account being hacked again?
Three things close most of the doors: a unique password (a manager makes this painless), app-based two-factor authentication, and shrinking your exposed footprint — checking your email against known breach databases and removing your personal data from data-broker sites that attackers use to research targets.