Promo data breach (2020): was your email exposed?

Promo (promo.com) suffered a data breach in June 2020 that exposed around 15 million accounts. The leaked records included email addresses, genders, ip addresses, names and passwords. Check whether your email was caught up in it — and lock down your accounts before the data is misused.

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Breach date
2020
Accounts exposed
15 million
Website
promo.com

What happened in the Promo breach?

Promo (promo.com) was hit by a data breach dated June 2020, exposing around 15 million accounts. Incidents like this happen when attackers break into a company’s user database, or when a misconfigured server or third-party partner leaks it — and the stolen records then spread among other criminals.

The exposed records included email addresses, genders, ip addresses, names and passwords. Leaked data doesn’t simply disappear: it gets copied, sold and re-posted across breach forums and dark-web markets for years. That’s why your information from the Promo breach can still be abused long after the original incident — and why checking your exposure and locking down your accounts matters even now.

What data was exposed in the Promo breach?

The Promo breach exposed email addresses, genders, ip addresses, names and passwords. The more of these are tied to you, the more ways an attacker can impersonate you or break into your other accounts.

Email addressesGendersIP addressesNamesPasswords

How the leaked Promo data can be used against you

Because the Promo breach exposed email addresses, genders, ip addresses, names and passwords, the leaked passwords let attackers try the same login on your other accounts (credential stuffing), so any site where you reused it is at risk; your email address becomes a target for convincing phishing, often referencing this very breach to look legitimate; and your IP address hints at your location and helps link your activity across sites.

How to check if you were affected

The leaked records themselves aren’t published openly, so the way to know is to check your email against known breach and dark-web databases. Our free tool does exactly that in a few seconds — no account needed.

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What to do if your Promo account was breached

These steps are prioritized for exactly the kind of data the Promo breach exposed.

1
Change your password — and anywhere you reused it

Reset your Promo password now, and change it on every other account where you used the same one. Reused passwords are how a single breach turns into a chain of account takeovers, so give each important account its own strong password (a password manager makes this painless).

2
Turn on two-factor authentication

Add 2FA — ideally an authenticator app or a passkey rather than SMS — to your email, banking and other important accounts, so a stolen password alone can’t get in.

3
Watch for targeted phishing

Scammers reference real breaches to sound credible, so treat any email mentioning Promo with suspicion, and never use a password-reset link you didn’t request — go to the site directly instead.

4
Monitor whether your data resurfaces

Leaked data is resold for years, so a one-time clean-up isn’t enough. Ongoing breach and dark-web monitoring tells you the moment your details reappear, so you can act before an account is misused.

Common questions

The Promo breach, answered

Was my email in the Promo breach?

You can find out in seconds with our free breach and dark-web check — enter your email and it tells you whether it appears in the Promo breach and other known incidents.

When did the Promo breach happen?

The Promo data breach is dated June 2020 and exposed roughly 15 million accounts. Note that breached data often surfaces and is resold long after the original date.

What data was exposed in the Promo breach?

The exposed records included email addresses, genders, ip addresses, names and passwords. Around 15 million accounts were affected.

What should I do after the Promo breach?

Change your Promo password and any reused passwords, turn on two-factor authentication, watch for phishing that references Promo, and monitor whether your details resurface on the dark web.

Was your email in the Promo breach?

Check free in about a minute — then we’ll help you remove your exposed data and keep it monitored.

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